Privacy Policy

Privacy Policy

Elite Quality Care Pty Ltd is subject to the National Privacy Principles under the Privacy Act 1988. This Privacy Statement applies to any personal information you provide in relation to our service.

Information Collection

We only collect information that is essential or beneficial in ensuring quality service. Privacy and confidentiality are of paramount importance to Elite Quality Care. We recognises the importance of protecting the personal information of individuals. Participants’ right to privacy and confidentiality is recognised, respected and protected in all aspects of their contact with Elite Quality Care. All Participants have the right to decide who has access to their personal information.Elite Quality Care will collect, use and disclose information in accordance with relevant state and Federal privacy legislation.

• All staff are responsible for upholding Elite Quality Care’s privacy and confidentiality responsibilities. Elite Quality Care will operate at all times in accordance with the requirements state and federal legislation.
• We will only collect information necessary for safe and effective service delivery. It will only use information collected for the purpose it was collected, and secure it appropriately.
• Information related to Participants will not be released to other individuals or services without informed consent from the Participant or their representative, or in exceptional circumstances.
• Elite Quality Care will give due consideration to individuals and groups with special needs when upholding their privacy, dignity and confidentiality.

Resolving Your Concerns

If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is documented or used please forward your request or complaint to our email info@elitequalitycare.com.au. We will reply to your query as soon as possible

Changes to Privacy Statement

Our Privacy Statement may change in according to our business requirements or the law changes. Any changes to this Privacy Statement will be updated on our website, so please re-visit the Statement to ensure that you are aware of our most current Privacy Statement.

For more information about the protection of your privacy, please visit the Australian Federal Privacy Commissioner’s website at https://www.oaic.gov.au/privacy-law/